The job posting for the Springworks Remote Support Intern provides a detailed description of the role and its responsibilities. Here’s a summary:
Position: Support Intern
Location: Remote
Qualification: Bachelor’s Degree
Experience: 0-1 years
Salary: 3 to 5 Lakhs per annum
Springworks Hiring Responsibilities
- Respond to candidate inquiries and resolve issues through email or chat.
- Ensure candidate-submitted documents are accurate and complete, requesting additional info if necessary.
- Track candidate interactions and feedback, identifying opportunities for improvement.
- Work with other teams to meet candidate needs and improve processes.
- Guide candidates through the documentation process and offer support.
- Update candidate records and communicate escalated concerns to internal teams.
- Create and maintain support materials to assist candidates.
- Handle level 1 escalations with knowledge of documentation and procedures.
Springworks Hiring Requirements
- Basic understanding of customer support or candidate management.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently or as part of a team.
If you meet these qualifications and are interested in a remote role, this could be a great fit for you