If you want to start or grow your career in international customer service, Amazon is offering a work-from-home opportunity for candidates based in Delhi. This role is ideal for freshers and experienced professionals looking to join one of the world’s most customer-centric companies.
About the Job
You will handle international voice-based customer support, assist customers with queries, and ensure a high-quality service experience. The role requires strong English communication and comfort with night shifts.
What You Will Do
• Handle inbound and outbound international voice queries
• Provide customer resolutions with clarity and professionalism
• Maintain service quality and meet process expectations
• Work in night shifts and support global customers
Desired Candidate Profile
• Minimum qualification: 10+2
• Graduates and postgraduates can also apply
• Freshers eligible; BPO experience is an advantage
• Excellent English communication is mandatory
• Comfortable with night shifts, rotating week offs and flexible schedules
• Candidate must be Delhi-based (mandatory for this WFH role)
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Salary
Annual CTC: ₹3,85,000 – ₹4,56,750
Additional Benefits
• Zeta meal card: ₹1,100/month
• Internet allowance: ₹1,250/month (WFH)
• Health insurance up to ₹5,00,000
• Night shift allowance: ₹150–₹225 per shift
• Overtime allowance as per business requirement
• 5-day working week with 2 consecutive offs
Number of Openings
Limited requirement — early applicants preferred
Assessment & Application
Candidates must complete the mandatory online assessment after registration.
Job Details
| Category | Information |
|---|---|
| Role | International Voice – Customer Service |
| Industry Type | BPM / BPO |
| Department | Customer Success & Operations |
| Employment Type | Full Time – Contractual |
| Role Category | International Voice Process |
Education
• Graduation not required
• Minimum 10+2 qualification
About Amazon
Amazon is one of the world’s largest and most trusted technology and e-commerce companies, known for its innovation, customer-first approach, and global work culture. With a strong focus on digital customer experience, Amazon empowers millions of users worldwide through its seamless service ecosystem. Working at Amazon gives you the opportunity to grow, learn, and be part of a company that values excellence, diversity, and continuous improvement. It is recognized globally as a top employer, offering a supportive environment, competitive benefits, and long-term career development opportunities.