If you are looking for a career in Customer Service Operations, Training Coordination or Learning Administration, this role offers excellent exposure to global clients and structured operational learning. You will work with an international customer base, support training management processes, and strengthen your communication, reporting and coordination abilities a great starting point for anyone targeting Service Operations, HR Support or LMS Administration careers.
About the Job
NIIT is hiring Associate Training Coordinators who will support training administration for top companies across EMEA, NAM and APAC regions. The role requires responding to customer queries, scheduling trainings, performing case analysis, updating systems and generating reports — ideal for candidates seeking Training Coordinator Jobs, Client Support Roles or Global Service Operations Careers.
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What You Will Be Working On
• Providing 24×5 Training Administration support for global clients
• Assisting customers via email regarding training inquiries or issues
• Offering scheduling solutions and resolution options
• Capturing missing information, documenting details, and raising tickets
• Generating daily/weekly performance reports using MS Excel
• Supporting Learning Management System (LMS) operations and training records
Skills Required
Applicants must have excellent written and verbal English communication, working knowledge of computers, confidence in email handling and customer support interaction. Familiarity with Excel reporting, case management and service coordination will enhance your profile for Customer Success or Training Support careers.
Who Can Apply
Graduates from B.A., B.Com, BBA, BHM, B.Sc, BCA and B.Tech (Mech/Biotech) can apply.
Distance PG candidates and PGDM holders are eligible.
BE / MCA candidates are not eligible.
Additional Requirements
Candidates should possess strong customer handling capability, problem-solving mindset, good documentation skills and willingness to work night shifts (with night allowances provided).
Salary & Work Environment Benefits
• Night shift allowance
• Both-side cab facility (within hiring zone)
• Work exposure with international customers
• Structured learning in training operations & global service delivery
Number of Openings
Multiple positions
Job Details
| Category | Information |
|---|---|
| Role | Customer Success, Service & Operations – Other (Associate Training Coordinator) |
| Industry Type | Education / Training |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time – Permanent |
| Role Category | Customer Success, Service & Operations – Other |
Education
UG – Any Graduate
Key Skills
Customer Support • Training Coordination • LMS Systems • Email Communication • Case Handling • Excel Reporting • Documentation • Global Client Support
About NIIT
NIIT is one of the world’s leading training outsourcing and learning administration organizations, delivering over 75,000 days of training annually in 18 languages, including classroom and digital learning across 40+ countries. With over 50,000 days of instructor-led training and 20,000 hours of e-learning localized into 25+ languages, NIIT is globally recognized for scalable training solutions.