This job posting is for candidates who are searching on trusted job sites for genuine jobs hiring in the BPO sector with a work from home option. Amazon is offering an excellent opportunity for International Voice Customer Service roles on a contractual basis. This role is ideal for candidates with strong English communication skills who are comfortable working in night shifts and want to work from home with a reputed multinational company.
Job Overview
The role involves handling international customer queries through voice support while maintaining Amazon’s high standards of customer satisfaction. Candidates will work remotely from home and will be part of Amazon’s global customer support operations. This is a contractual role with attractive salary and multiple additional benefits.
Job Details
| Job Detail | Information |
|---|---|
| Company | Amazon |
| Job Role | Customer Service – International Voice |
| Work Mode | Work From Home |
| Industry Type | BPM / BPO |
| Employment Type | Full Time – Temporary / Contractual |
| Department | Customer Success, Service & Operations |
| Education | Minimum 10+2 (Graduation not mandatory) |
| Location Eligibility | Delhi candidates only |
Key Responsibilities
Handle international inbound customer calls professionally
Resolve customer queries and provide accurate information
Maintain proper call records and follow process guidelines
Deliver high-quality customer support aligned with Amazon standards
Work in night shifts with flexible weekly offs
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Eligibility Criteria
Minimum qualification 10+2 (Graduates and Postgraduates can also apply)
Freshers are eligible; BPO experience is an added advantage
Excellent English communication skills are mandatory
Comfortable with night shifts and rotational week offs
Candidates must be residing in Delhi
Salary & Benefits
Annual Salary (CTC): ₹3,85,000 – ₹4,56,750
Additional Benefits Include
Zeta Meal Card – ₹1,100 per month (₹13,200 per year)
Internet Allowance – ₹1,250 per month (₹15,000 per year) for work from home
Health Insurance coverage up to ₹5 lakh
Night Shift Allowance – ₹150 to ₹225 per shift (based on timing)
Overtime allowance as per business requirement
5-day working week with 2 consecutive rotational offs
Assessment & Application Process
Interested candidates must complete the online registration and assessment using the official Amazon link. After registration, the assessment must be completed within 24 hours.
Assessment Link:
https://hvr-amazon.my.site.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0Rar0000024R5JEAU
Note: This is a limited requirement, so early application is recommended.
Who Should Apply
This job posting is suitable for candidates actively searching job sites for work from home BPO jobs hiring with stable income, global exposure, and strong employee benefits. Freshers with good English skills and experienced BPO professionals looking for remote international voice roles will find this opportunity valuable.
About Amazon
Amazon is one of the world’s largest multinational companies, known for its customer-centric culture, innovation, and global work environment. Operating across e-commerce, cloud computing, digital streaming, and AI-driven services, Amazon provides employees with structured processes, strong learning opportunities, and exposure to international standards. Working with Amazon means being part of a globally trusted brand that focuses on growth, inclusion, and long-term career development.