Home Credit Hiring Operator Tele Collection Your responsibility
- Call customers to remind them when their installment payment is due.
- Make reminder calls to customers who missed their EMI payment.
- Tell customers what happens if they don’t pay on time.
- Share different ways they can pay, like online or at a bank.
- Set up a time for the field team to collect payment from the customer’s home if they ask.
- Keep checking with customers until they pay.
- Update all call details and payment info in the system correctly.
Home Credit Hiring Operator Tele Collection Eligibility
- Must have passed 12th grade.
- It’s good if you have 6 months of similar work experience.
- You need clear talking skills and be good at convincing people.
- Know basic computer stuff.
- Type at least 15 words per minute.
- Be okay with working in shifts.
Home Credit Hiring Operator Tele Collection Who Should Join
- People who want to work hard and grow quickly.
- Those eager to learn the best ways of doing things in this field.
Home Credit Hiring Operator Tele Collection Job Details
- Role: Customer Retention – Non Voice
- Industry: Financial Services
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Role Category: Non Voice
- Education:
- UG: Any Graduate
- PG: Any Postgraduate