This role is ideal for professionals who enjoy building long-term client relationships, working in the field, and driving revenue growth through consultative selling. As part of the Client Servicing team at IndiaMART, you will directly contribute to helping businesses across India grow by ensuring clients get maximum value from the platform while achieving strong retention and renewal outcomes.
Role Overview
In this position, you will act as a trusted advisor for assigned clients, understanding their business needs and recommending the right solutions to support their growth. You will work as an individual contributor, responsible for client satisfaction, renewals, and revenue enhancement through upselling and cross-selling.
Key Responsibilities
- Conduct 4–5 in-person client meetings daily to ensure satisfaction and effective platform usage
- Build and maintain strong client relationships focused on long-term success
- Drive revenue growth through upselling and cross-selling of IndiaMART solutions
- Ensure timely follow-ups, systematic closures, and quick resolution of client complaints
- Achieve monthly client retention and renewal targets through consistent engagement
Why Join IndiaMART
IndiaMART offers a work environment where performance is rewarded and growth is fast-tracked. Employees are supported with strong learning systems, financial stability, and long-term career opportunities.
- Weekly salary payouts, making IndiaMART the first organization in India to do so
- Weekly conveyance payouts based on face-to-face client meetings
- Attractive performance-based incentives with high earning potential
- Accelerated career growth, with many employees reaching leadership roles within five years
- Learning-focused culture through the I-LEAP program with education fee subsidies
- Mediclaim cover up to ₹2 lakh, cashless and free of cost
- Life insurance cover up to ₹8 lakh at no extra cost
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Job Details
| Category | Details |
|---|---|
| Role | Key Account Manager |
| Industry Type | Internet / E-Commerce |
| Department | Sales & Business Development |
| Employment Type | Full Time, Permanent |
| Role Category | Enterprise & B2B Sales |
| Education | Any Graduate / Any Postgraduate |
About IndiaMART
IndiaMART is India’s largest B2B online marketplace, connecting millions of buyers and sellers across diverse industries. The platform empowers businesses by helping them discover new markets, generate leads, and grow efficiently through digital solutions. With a strong focus on innovation, customer success, and employee development, IndiaMART has built a reputation as a growth-driven organization where individuals can create meaningful impact while building a long-term career.