This is a full-time Customer Service job opportunity for candidates who are looking to start or grow their career in the BPO / BPM industry. The role is suitable for freshers as well as experienced candidates who have good English communication skills and are comfortable handling customer calls and queries. Candidates with a minimum qualification of 12th pass can apply.
Job Role and Responsibilities
In this role, the candidate will be responsible for handling inbound and outbound customer calls related to product queries and service requests. The job involves understanding customer issues, providing accurate resolutions, and ensuring a positive customer experience. Maintaining proper call records, updating customer information, and working towards monthly performance targets will be a key part of the role. Consistent communication quality and adherence to process guidelines are essential.
Eligibility and Skills Required
Candidates should have good spoken English communication skills and basic customer handling ability. The minimum qualification required is 12th pass, and candidates from any graduation or post-graduation background are also eligible. This opportunity is open to freshers, making it a good entry point into the BPO sector. A positive attitude, willingness to learn, and basic computer knowledge will be considered an advantage.
Salary Details
The offered salary ranges between ₹19 CTC to ₹20 CTC, and the final package will be based on interview performance and communication assessment.
Also Read: FirstSportz Hiring Intern for Content and Social Media Marketing
Job Details at a Glance
| Category | Details |
|---|---|
| Role | Customer Service Executive |
| Industry Type | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success & Operations |
| Education Required | Minimum 12th Pass |
| Experience | Freshers Eligible |
| Salary | ₹19 – ₹20 CTC (Based on Interview) |
Application Process
Interested candidates can share their resume or directly contact HR Komal at 7355486939 for further details and interview scheduling.
About Globiva
Globiva is a fast-growing business process management and customer experience solutions provider serving global clients across multiple industries. The company focuses on delivering high-quality customer support, digital transformation, and operational excellence. Globiva is known for its employee-friendly work culture, structured training programs, and opportunities for career growth in the BPO sector, making it a reliable choice for candidates starting their professional journey.