If you are looking for a stable full-time job in Gurugram with a reputed multinational company, this opportunity is worth considering. A leading global organization is hiring Customer Service Executives for its Gurugram office. The role offers a fixed in-hand salary of ₹21,000 per month, rotational shifts, cab facility during odd hours, and long-term career growth. Candidates with prior customer service experience and good communication skills can apply for this permanent role.
Job Overview
The Customer Service Executive role focuses on handling customer interactions across voice and non-voice channels. The objective is to provide timely resolutions, maintain accurate records, and ensure a smooth customer experience while following company quality standards.
Key Responsibilities
In this role, you will handle inbound and outbound customer calls, emails, or chats and resolve customer queries related to products or services. You will be responsible for maintaining accurate records of customer interactions, following internal processes, and ensuring customer satisfaction through clear and correct communication.
Eligibility Criteria
Applicants must be graduates in any discipline with a minimum of 6 months of customer service experience. Good communication skills in English and Hindi are essential along with basic computer knowledge. Candidates should be comfortable working in rotational shifts and rotational weekly offs.
Salary and Work Details
The position offers a ₹21,000 in-hand monthly salary with a CTC of ₹25,500. A cab facility is provided during odd working hours. The work schedule includes 5.5 working days per week with rotational shifts.
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Preferred Skills
Candidates with a customer-centric approach, good problem-solving abilities, adaptability to shift-based work, and a positive team attitude will be preferred.
Job Details at a Glance
| Category | Details |
|---|---|
| Job Title | Customer Service Executive |
| Location | Gurugram (Gurgaon) |
| Company Type | Multinational Company |
| Industry | BPM / BPO |
| Employment Type | Full Time, Permanent |
| Working Days | 5.5 Days per Week |
| Shifts | Rotational |
| In-Hand Salary | ₹21,000 per Month |
| Cab Facility | Available During Odd Hours |
| Experience Required | Minimum 6 Months |
| Education | Any Graduate |
About the Multinational Company
The hiring organization is a well-established multinational company serving global clients across multiple regions. It is known for its structured work environment, employee-friendly policies, and strong focus on service quality. Employees receive exposure to international customer handling standards, professional training, and opportunities for long-term career growth within the organization.