If you are exploring jobs hiring in education and customer engagement, this job posting is a strong opportunity for candidates with experience in tele-counseling, telesales, or customer service. This role focuses on client interaction, lead conversion, and relationship building, making it suitable for applicants actively applying through job sites, job boards, or employment agencies for people-focused roles.
Job Overview
Asia-Pacific Institute of Management is hiring professionals for a tele-counseling and customer engagement role. The position involves handling inbound and outbound calls, guiding students and parents on course admissions, and ensuring high levels of satisfaction while meeting daily and monthly targets. This is a full-time, permanent opportunity within the education and training sector.
Key Responsibilities
• Handle inbound and outbound calls to address inquiries, explain offerings, and resolve concerns professionally
• Convert leads into admissions or sales by clearly explaining course or product value
• Provide personalized counseling and guidance to students or clients for informed decision-making
• Maintain accurate records of interactions, follow-ups, and outcomes in the CRM system
• Work towards achieving daily and monthly enrollment or sales targets
• Conduct regular follow-ups with interested prospects to secure commitments and improve engagement
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Preferred Candidate Profile
Candidates applying through job application portals or job boards should match most of the following criteria. Prior experience in tele-counseling, telesales, or customer service is preferred. Strong verbal communication, active listening, and persuasion skills are essential. The role requires patience, empathy, and the ability to remain calm under pressure. A bachelor’s degree in psychology, counseling, social work, or a related field is an advantage but not mandatory. Basic computer knowledge and familiarity with CRM software are expected. Experience in Education or EdTech, especially guiding students or parents on admissions, is highly valued.
Walk-in Interview Details
Candidates interested in immediate job alert opportunities can directly walk in for an interview. The interview timing is from 10 AM to 3 PM. The venue is Asia-Pacific Institute of Management, G.D. Birla Marg, 3 & 4 Institutional Area, Jasola, New Delhi – 110025. The nearest metro station is Jasola Apollo. For reference, the institute’s website is www.asiapacific.edu.
Employment Details
| Category | Information |
|---|---|
| Role | Marketing and Communication – Other |
| Industry Type | Education / Training |
| Department | Marketing & Communication |
| Employment Type | Full Time, Permanent |
| Education | Any Graduate |
Why Apply
This role is ideal for candidates searching job advertisement listings that combine counseling, sales, and customer engagement. It offers hands-on experience, clear targets, and growth potential within the education sector. If you are actively monitoring job boards or employment agencies for stable, people-centric roles, this position provides a solid career pathway with a reputed institute.